Hard Disk errors are some of the most notorious problems that are experienced by a few of our HP laptop customers. Hard disk problems are often hard to resolve and need expert assistance. If your HP laptop is acting out and you keep experiencing Hard disk errors on it, then read this article by HP technical Support Australia for the quick support and follow the steps mentioned below carefully.
Steps to resolve Hard Disk error on HP laptop
Step 1: Hard reset your HP laptop
- Disconnect the power cable for your HP laptop and detach all the external peripherals.
- Make sure to remove any CD, DVD, and USB devices as well.
- Now, remove the battery for your HP laptop from the bottom panel.
- Once done, power OFF your HP laptop and make sure to properly shut it down.
- Press the Power button for around a minute to release any remaining current from the HP laptop.
- Now, insert the battery back in and plug in the power cord.
- Power ON your laptop and review if the computer is able to boot up completely.
Step 2: Reset the BIOS to defaults
- Power off your HP laptop and wait for around 15 seconds.
- Now, switch the HP laptop back on and press F10 to enter BIOS.
- Press the F9 key from the BIOS menu to set up the BIOS settings to default.
- Once done, press the F10 key to save the settings and exit the BIOS screen.
- Use the arrow key from the mouse to select YES when prompted to confirm you want to exit the screen.
- Hit the Enter key to exit the BIOS screen.
Step 3: Use the HP PC hardware Diagnostics
- Connect your HP laptop to a power adapter (make sure to not skip this step).
- Ensure that no USB, CD, or DVD is connected to the laptop.
- Press the power button for 10 seconds to turn off the system entirely.
- Now, press the power button again to turn it on and begin pressing the ESC key until the menu screen appears.
- Hit the F2 key once the menu screen appears and choose COMPONENTS TEST from the HP PC hardware diagnostics menu.
- Choose HARD DRIVE, select QUICK TEST and then choose RUN ONCE.
- Wait for the test to complete, make sure to choose to TEST ALL HARD DRIVES in case of multiple drives.
- Perform an extensive test after restarting your PC if the problem remains.
Note: If the issue remains, reset Hard Drive, detach it and then test it or use a data recovery tool to resolve the problem.
Call us on our HP Support Phone Number if you are still experiencing some issues and get them resolved immediately. We provide remote and on-site support as well as repair HP laptops and computers. Call, email, or chat with our HP agent now for quick troubleshooting steps.
